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Make sure your Motorola phone is GSM (Global System for Mobile Communications). There is no reason to unlock a phone that is not a GSM phone, as only these phones can be used on different networks.
Make sure your Motorola phone actually is locked. To test your phone's lock:
1. Insert a new sim card.
2. If you get a message along the lines of "Enter Subsidy Password" "Contact Service Provider" or "Enter Unlock Code" then your phone is locked.

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